Business Support Officer
Trafford Council
Sale Waterside, 1 Waterside Plaza, Sale M33 7ZF
Salary range – £23,893 - £25,979 per annum
Working Pattern – Full Time
Working hours – 08.30am – 4.30pm
Contract type – Permanent
Application deadline – 21st April 2024
Interview date – TBC
Interview type – In person /Teams
About the Role
In this role you will be hybrid working from Sale Waterside.
As a Business Support Officer, you will assist the Senior Business Support Officer in providing an efficient business support function to the Children with Additional Needs service.
You will receive, log, and respond to a variety of internal and external queries and requests, offering a professional service by recording the details of the enquiries and handling them in a timely and appropriate manner, meeting service standards across Trafford Council (TC).
You will be required to work collaboratively with colleagues, partners, service users and other stakeholders to meet service needs.
You must be able to demonstrate that you are able to process and maintain data in a variety of IT systems, (including manual and electronic), completing and inputting to provide accurate management information.
You will undertake all general office duties as and when required.
About you
Your style and approach will reflect our values and behaviours: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference
About us
Trafford Council and its partners in the public, private and third sectors are embarking on a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential. Our vision is working together to build the best future for all our communities and everyone in Trafford.
Trafford really is a great place to work. With a positive permission culture, we embrace innovation and encourage performance. We’re keen to recruit someone with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.
We currently have an exciting vacancy within our team to enable us to continue to build on our success and bring new experience, knowledge, and ideas into the team.
Additional Information
A standard DBS check will be required.
CONTACT DETAILS
For an informal discussion, or to find out more about the role, please email or call Mehnaz Raja, email address: mehnaz.raja@trafford.gov.uk
COUNCIL DETAILS
About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.
To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Reasons to Join our Family | greater jobs
OTHER RELEVANT INFORMATION
Greater Manchester Continuous Service Commitment - Greater Manchester Continuous Service Commitment | greater.jobs (stghavaspeople.com)
Right to Work – your right to work in the UK documentation will be checked
Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)