Box Office Assistant
Hospitality

Box Office Assistant
Employer: Trafford Council
Location: Waterside Arts Centre, Sale M33 7ZF
Salary: £18,933 - £19,312 per annum pro rata (£7,573 - £7,724 per annum)
Salary Grade: Band 2
Working Pattern: Part Time
Working Hours: 14.5 hours per week (includes evening and weekend working)
Contract Type: Permanent
Closing date: Wednesday 22 September at 23.59
Interview date: 29-30 September & 1 October

Winner of ‘Venue of the Year’ (Northern Soul Awards 2018), Waterside is an award-winning vibrant destination for performance, culture and events.

Located on the banks of the Bridgewater Canal in the heart of Sale town centre, the venue opened in 2004 and houses live theatre and event spaces, galleries, bar & coffee house and workshop studios, presenting work of national significance and an important venue in the Greater Manchester cultural landscape. Annually Waterside stages around 250 professional productions, hosts over 700 participatory events and classes and welcomes over 115,000 visitors.

We pride ourselves in creating a warm, accessible and inviting environment for all of our visitors, with a culture of going above and beyond in delivering the highest level of customer care.

We are looking for an enthusiastic, customer focused and highly organised individual with excellent people skills for the role of Box Office Assistant. As the first point of contact for customers & visitors entering the building, the successful post holder will be responsible for providing assistance with enquiries and selling tickets for classes and events.

The successful post holder will also provide assistance with front of house events/duties as required. 

Flexibility will be required to meet service needs and will include evening and weekend work.

Box Office Assistant role profile.pdf

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. 

Trafford recognises the importance of staff wellbeing and offer a number of initiatives for staff including mindfulness, mental health first aiders, running & walking groups and health and wellbeing events.

Our great benefits include:
Pension
Home Technology Scheme
Car Lease Scheme
Cycle to Work scheme
Simply Healthcare
Employee Discount Scheme - 'Perks at Work'

To learn more about Trafford as a place to live and work, please click here.

The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants.
To find out more, please click here.

Location
Waterside Art Centre
Vacancy Description
 

Box Office Assistant
Employer: Trafford Council
Location: Waterside Arts Centre, Sale M33 7ZF
Salary: £18,933 - £19,312 per annum pro rata (£7,573 - £7,724 per annum)
Salary Grade: Band 2
Working Pattern: Part Time
Working Hours: 14.5 hours per week (includes evening and weekend working)
Contract Type: Permanent
Closing date: Wednesday 22 September at 23.59
Interview date: 29-30 September & 1 October

Winner of ‘Venue of the Year’ (Northern Soul Awards 2018), Waterside is an award-winning vibrant destination for performance, culture and events.

Located on the banks of the Bridgewater Canal in the heart of Sale town centre, the venue opened in 2004 and houses live theatre and event spaces, galleries, bar & coffee house and workshop studios, presenting work of national significance and an important venue in the Greater Manchester cultural landscape. Annually Waterside stages around 250 professional productions, hosts over 700 participatory events and classes and welcomes over 115,000 visitors.

We pride ourselves in creating a warm, accessible and inviting environment for all of our visitors, with a culture of going above and beyond in delivering the highest level of customer care.

We are looking for an enthusiastic, customer focused and highly organised individual with excellent people skills for the role of Box Office Assistant. As the first point of contact for customers & visitors entering the building, the successful post holder will be responsible for providing assistance with enquiries and selling tickets for classes and events.

The successful post holder will also provide assistance with front of house events/duties as required. 

Flexibility will be required to meet service needs and will include evening and weekend work.

Box Office Assistant role profile.pdf

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. 

Trafford recognises the importance of staff wellbeing and offer a number of initiatives for staff including mindfulness, mental health first aiders, running & walking groups and health and wellbeing events.

Our great benefits include:
Pension
Home Technology Scheme
Car Lease Scheme
Cycle to Work scheme
Simply Healthcare
Employee Discount Scheme - 'Perks at Work'

To learn more about Trafford as a place to live and work, please click here.

The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants.
To find out more, please click here.