Front of House Assistant x 2
Employer – Trafford Council
Address – Waterside Arts, 1 Waterside Plaza, Sale. M33 7ZF
Salary – £17,842 - £18,562 per annum pro rata (£5,399 - £5,617 per annum)
Salary Grade – Band 1
Working Pattern – Working hours – Annualised Hours 576 per year (includes evening and weekend working)
Contract type –
Closing date – Wednesday 22 September 23:59
Interview date – 29th, 30th September and 1st October
Winner of ‘Venue of the Year’ (Northern Soul Awards 2018), Waterside is an award-winning vibrant destination for performance, culture and events.
Located on the banks of the Bridgewater Canal in the heart of Sale town centre, the venue opened in 2004 and houses live theatre and event spaces, galleries, bar & coffee house and workshop studios, presenting work of national significance and an important venue in the Greater Manchester cultural landscape. Annually Waterside stages around 250 professional productions, hosts over 700 participatory events and classes and welcomes over 115,000 visitors.
We pride ourselves in creating a warm, accessible and inviting environment for all of our visitors, with a culture of going above and beyond in delivering the highest level of customer care.
We are looking for an enthusiastic, customer focused individual to join our team to assist in the delivery of a range of events at Waterside; including front of house duties, such as meeting and greeting visitors, ticket scanning, ushering in the theatre(s) and serving customers at our bar, coffee shop, gift shop and merchandise outlets.
The post holder will be part of the Front of House team responsible for customer care and effective delivery of a variety of events, meetings and private events including weddings.
Flexibility will be required to meet service needs and will include evening and weekend working.
Front of House Assistant role profile.pdf
Waterside Arts sits within Governance and Community Strategy.
For more information about the team/role please contact Jemma Baines at jemma.baines@trafford.gov.uk (please do not send CVs to this email address as they will be disposed of).
About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.
Trafford recognises the importance of staff wellbeing and offer a number of initiatives for staff including mindfulness, mental health first aiders, running & walking groups and health and wellbeing events.
Our great benefits include:
Pension
Home Technology Scheme
Car Lease Scheme
Cycle to Work scheme
Simply Healthcare
Employee Discount Scheme - 'Perks at Work'
To learn more about Trafford as a place to live and work, please click here.
The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants.
To find out more, please click here.